Presales Solutions Engineer - Infrastructure

at SHI in Boise, Idaho, United States

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. Weve grown every year since, and today were proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHIs concierge approach to help them solve whats next. But the heartbeat of SHI is our employees all 7,000 of them. If you join our team, youll enjoy:

+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

+ Continuous professional growth and leadership opportunities.

+ Health, wellness, and financial benefits to offer peace of mind to you and your family.

+ World-class facilities and the technology you need to thrive in our offices or yours.

Job Summary

The Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces.

Role Description

+ Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.

+ Design and propose tailored infrastructure solutions that align with customers business objectives.

+ Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.

+ Provide product training and technical education to the sales team and customers.

+ Act as a trusted IT advisor for customers, partnering with Field Account Executives.

+ Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.

+ Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.

+ Develop solutions that fit customers needs and budgets through strategic planning.

+ Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.

+ Educate and develop sales teams on technical selling, product training, services, and technology trends.

Behaviors and Competencies

+ Presenting: Can design and deliver