Supplier Quality Engineering Supervisor

SUPPLIER QUALITY ENGINEERING SUPERVISOR

Jul 21, 2025

Canal Winchester, OH

Pay Rate : $95,000.00

Job Title: Customer Quality Engineering Supervisor

Location: Canal Winchester, OH

Job Summary:

Supervise and manage quality assurance issues involved in mass production.

Essential Functions:

Work closely with Production Engineering, Design Engineering and Mass Production Engineers

on the improvement of quality systems development and engineering solutions for customer

complaints and countermeasures (lead chronic defect meetings / Lead mass production daily

quality issues)

Daily Gemba Walks - Perform quality audits /walk through on floor to ensure quality standards

and standard conditions are met

Maintain all related databases, tracking systems, and schedules for Customer Quality issues,

audits, process error proofing, and quality assurance. Review engineer work to ensure accuracy

Advanced ability to complete and analyze/evaluate appropriate documentation as required,

including tools such as Layered Process audits (LPA), General Procedures (GP), Process Flow

Diagrams, PDCA, 8Ds, 5Ps, Mind Maps, etc. Evaluate engineer work as required.

Cultivate mutually beneficial business relationships between NAM and our Customers

Management of Internal Findings - manage all unit specific internal findings with

countermeasures to continuously improve quality

Support of Customer Complaints - Be the lead contact for the customer quality engineers in the

investigation and countermeasure as assigned in core tool meetings.

System Improvements - Find and administer IATF quality system improvement. (Quality Techs

and Auditors)

Support Techs and Auditors Supervision - The engineer will support the shift techs and auditors

and will be working on a daily basis in a support role as it relates to customer concerns.

Maintain a positive influence by behaving in a manner that enhances Nifco's success

PFMEA / Bully Testing Meeting

o Review lessons learned at Meeting with core team reviewing existing lines.

o Support initial PFMEA / CP /PQS

o Ability to interpret results and provide counter measures

Customer / Internal Document Management (PPAP)

o Manage Part Control Plan, PFMEA and Product Quality Standard

Quality

o Ensure part containment procedures are followed

o Assist in customer audits

o Champion in the resolution of customer complaints / quality issues

KPI - Maintain and interpret results of KPIs and provide action plan to improve metrics

Other duties as assigned by management

Department: Quality

EEO Code:

Professional

Reports To: Quality Manager

FLSA: Salary

CORP-FORM-0013 Rev 3 Effective Date: 06/09/2021

Document Code: CORP-JD-HR-00194, Rev 0 - Effective Date: 09/27/23

Education:

Bachelor's Degree in an Engineering field or equivalent

Skills/Experience:

Minimum of 4 years of previous experience and Injection Molding

Must be able to communicate effectively in the English language both verbally and in writing

Must be able to demonstrate leadership ability and effectively participate and contribute to team

projects

Must be able to read, understand and interpret blue prints

Must be able to travel offsite on overnight trips (Up to 30%)

Plastic injection molding experience a requirement

Experience in common business software such as Microsoft Word, Excel, Access, etc.

Have good people/interpersonal skills

Physical/Ergonomic Requirements:

Able to work sitting or standing for extended periods of time

Company Cell Phone to be provided. It is the expectation that the engineer is in reasonable

contact during off hours, vacation time and travelling for the company.

INDQSS3