ServiceNow Product Lead Engineer (HRSD, S2P)

Location: New Brunswick, NJ
Salary: $165,000.00 USD Annually - $180,000.00 USD Annually
Description:
Product Lead Engineer - ServiceNow HRSD & Procurement (S2P)

Location: New Brunswick, NJ
Compensation: $165,000-$180,000
Work Model: Hybrid (Onsite 2 days/month required)
About the Role

We are seeking a Product Lead Engineer to drive the end-to-end technical strategy and engineering execution for ServiceNow-based HRSD and Procurement (Source-to-Pay) solutions. This role serves as both a technical visionary and hands-on leader , guiding engineering teams to deliver scalable, secure, and high-quality ServiceNow solutions aligned with enterprise strategy.
Key Responsibilities
Technical Ownership & Architecture

• Define and maintain technical architecture, engineering roadmap, and platform strategy for ServiceNow HRSD and Procurement.
• Ensure alignment with enterprise architecture standards, governance, and technology frameworks.
• Evaluate and select optimal design solutions across ServiceNow modules (HRSD, Procurement, Workflow, Integrations).

Solution Delivery & Engineering Leadership

• Partner with Product Managers to translate business needs into ServiceNow capabilities.
• Provide hands-on leadership across:
  • Solution design
  • Code reviews
  • Configuration best practices
  • Performance optimization
• Troubleshoot complex issues across HRSD, Procurement, integrations (MID Server, APIs, data models).
• Drive adoption of scalable, secure, and modular engineering practices.

Cross-Functional Collaboration

• Collaborate with enterprise platform teams leveraging shared capabilities (Integration Hub, Flow Designer, HR and Procurement workflows).
• Serve as the primary technical contact for stakeholders including vendors, architects, and business leaders.
• Manage technical backlog prioritization, dependencies, and risks.

Innovation & Governance

• Stay current on ServiceNow releases and industry trends.
• Lead POCs, research initiatives, and continuous improvement efforts.
• Maintain technical catalogs, integrations, and compliance with governance standards.

Required Skills & Experience
ServiceNow Expertise

• Deep hands-on experience with ServiceNow HRSD , including:
  • Case Management
  • Employee Center
  • Knowledge Management
  • HR Workflows
  • Lifecycle Events
  • Role-based security
• Strong expertise in ServiceNow Procurement / Source-to-Pay (S2P) :
  • Request workflows
  • Vendor interactions
  • Approval processes
• Experience with:
  • Integration Hub
  • Flow Designer
  • Script Includes
  • Scoped Applications
  • API integrations

Technical & Product Skills

• Ability to translate business requirements into scalable technical solutions.
• Experience with platform standards, reusable components, and governance.
• Understanding of enterprise processes across HR, Procurement, Compliance, IAM, and ITSM.

Leadership & Collaboration

• Experience leading multiple engineering teams or squads.
• Strong stakeholder management and communication skills.
• Proven ability to mentor teams and drive high-performance engineering culture.

Additional Qualifications

• Strong problem-solving and strategic thinking skills.
• Experience re-engineering business processes.
• Customer-first mindset with ability to manage complex requirements.
• Hands-on experience with:
  • ServiceNow scripting, business rules, UI policies
  • Third-party integrations
  • ITIL principles and best practices

Eligibility Requirement

Candidates must be willing to travel onsite to the customer location 2 days per month .

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