Technical Account Manager

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More:

Are you an engineer with expertise developing embedded controls, satellites, robotics, or digital signal processing systemsand a passion for helping customers succeed? Do you enjoy collaborating with worldclass technology companies and working across a wide range of applications? MathWorks is seeking a Technical Account Manager (TAM) to drive technical strategy for the adoption of MATLAB and Simulink across some of our leading customers. In this technical sales role, you will partner with a Sales Account Manager to shape the adoption strategy for MathWorks solutions, lead technical engagements, and enable customers to implement Model-Based Design for development of nextgeneration technologies in areas such as embedded control systems, robotics, digital signal processing, and more. You will also team up with Application Engineering, Marketing, Development, and other domain experts to deeply understand customer needs and empower them to achieve success with MathWorks solutions. This role is based in Santa Clara, CA, with a hybrid schedule (Tues-Thurs in office). Travel up to 25% is required. U.S. citizenship is required due to the nature of the work. Why You'll Love This Role: Work directly with cuttingedge technology companies. Engage across a broad range of technical applications, gaining exposure that accelerates both your technical and business skills growth. Make a meaningful impact by enabling engineers to solve realworld challenges through the use of MathWorks tools. MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence. Responsibilities Technical Strategy & Leadership Own the strategy for driving adoption and customer success for leading tech companies. Develop technical roadmaps that align MathWorks solutions with customer strategic initiatives. Champion MATLAB and Simulink adoption across engineering teams and programs. Customer Engagement & Execution Lead highimpact technical engagements across multiple domains. Coordinate crossfunctional technical teams including Application Engineers, Consulting, Training, and Development. Understand customer workflows, challenges, and program priorities; recommend impactful solutions. Guide customers in improving engineering efficiency, design workflows, verification processes, and ModelBased Design adoption. CrossFunctional Collaboration Work closely with Sales Account Managers to codevelop account strategies. Partner with Marketing to highlight customer success stories, identify marketspecific messaging, and develop user community engagement plans. Collaborate with Consulting and Training organizations to drive product adoption and successful project execution. Work with Development teams to incorporate customer feedback into product roadmaps. Thought Leadership & Growth Represent MathWorks in executivelevel technical discussions. Identify new opportunities across application areasembedded control, robotics, DSP/audio, image processing, semiconductor workflows, and more. Continually expand your technical and business skills through exposure to diverse customer programs and technologies. Qualifications Expertise with embedded systems Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction. Visa sponsorship will not be provided for this position. A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required. Additional Qualifications U.S. citizenship is required due to the nature of the work. Proficiency in MATLAB and Simulink. Demonstrated experience interfacing with customers and leading technical discussions. Strong communication, relationshipbuilding, and program management skills. Ability to influence technical direction across large organizations. Strong background in control design and testing for embedded controllers and/or robotics is preferred. Experience with embedded digital signal processing workflows is a plus. Familiarity with image processing, audio algorithms, computer vision, or thermal/electrical system modeling is a plus. Experience supporting or working within applications such as telecommunications, electronics, satellites, semiconductors, or advanced robotics is a plus.