Job Description The application engineer will be responsible for providing technical application support, training, and product overviews to meet the needs of the sales force, internal teams, and external customer inquiries. The role involves managing and resolving application-related inquiries and addressing technical questions regarding product operation and functionality. Responsibilities
- Manage and resolve application-related inquiries from customers, internal teams, and end-users.
- Address technical questions regarding the operation and functionality of products.
- Support pricing inquiries for inside and outside sales teams, distributors, and sales representatives.
- Collaborate with Global Product Management, Centers of Excellence, and Portfolio Managers to translate customer needs into product requirements.
- Assist in research and compliance reviews for products.
- Provide product training for new employees and internal/external sales channels as needed.
- Develop and maintain technical content for datasheets, price lists, catalogs, and installation/operation manuals.
- Create tools to aid inside sales with product information.
- Represent the company at industry trade shows and support technical inquiries.
- Support engineering teams in assigned duties.
- Stay updated on product applications, business operations, and industry standards.
- Perform additional technical support tasks and ancillary duties as needed.
- Experience in a manufacturing engineering setting.
- Strong knowledge of instrumentation, load cells, and mechanical systems.
- Strong communication and customer interaction skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- BS Degree or equivalent in Mechanical Engineering or related field.
- Experience with CRM or Engineering Software.
- Experience in a customer-facing role.
- Strong organizational skills with the ability to manage multiple priorities.
Here's a more detailed breakdown:
Insurance & Financial:
Health Insurance: company offers health insurance plans, with some former employees on Glassdoor reporting a high quality of coverage in the past.
Dental and Vision Insurance: Dental and vision coverage is also provided to employees.
401(k) with Matching: A 401(k) retirement plan with employer matching is a standard benefit.
Life Insurance: Life insurance is typically included in the benefits package.
Other Insurance: Short-term and long-term disability insurance may also be offered.
Flexible Spending Account (FSA) and Health Savings Account (HSA): Employees may have access to these accounts for healthcare expenses. Workplace Type This is a fully onsite position in Lewis Center,OH. Application Deadline This position is anticipated to close on Jul 25, 2025. About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email ... for other accommodation options.